Frequently Asked Questions

Below, you can find the answers to our frequently asked questions. If you don’t see the answer to your question, please feel free to call our practice at 815-322-9300.

Our Services:

 

Sick Visits

 

Well Visits

 

Prenatal Consults

 

Emergency Calls

 

FAQs:

Do you accept insurance?
Well-Rooted Pediatrics is a cash-based practice. We are considered an out of network provider with insurance companies.
A superbill will be given at every visit for you to submit to your insurance for reimbursement.
Is there a Medical Doctor in the office?
No. Jessica is an Advanced Practice Registered Nurse (or better known as a Nurse Practitioner).  She does have a collaborating physician licensed with the state of Illinois who is available to her for chart reviews, questions, and immediate concerns.
Jessica is able to diagnose, prescribe and provide treatment plans as a Nurse Practitioner.  Illinois passed a law in 2018 (HB 313) that is allowing Nurse Practitioners to have full practice authority without a physician.  This should be in full effect early 2019.
Are there any other providers in the office?
No, not at this time.

 

If my child is admitted to the hospital, who will see them?
Every hospital has their own hospital staff that will see your child if they get admitted. At this time, we are not on staff with any hospital, so you are free to go where you choose.

 

I just had a baby. Who will see my newborn in the hospital?
The hospitalist on staff at the hospital you deliver at will see your newborn daily until you are discharged. Once discharged, you can make your first newborn visit in our office.
What happens if I have an urgent question for the provider afterhours?
If you have an urgent matter after hours that warrants immediate attention of the provider, you can call the office at (815) 322-9300 and it will connect you to the after-hours hotline.  If it is an emergency, please take your child to the Emergency Room.
Do you carry immunizations in your office?

At this time, no we do not. Being a cash-based practice, and offering vaccines at a cash rate, would be costly for the patient. But, we can refer you to a few locations for immunizations after we discuss them at your child’s well visit.

 

Are walk in or same day sick appointments available?
Yes. You can call the office during business hours to schedule an appointment for your child. We will do our best to make sure you receive the best time available that fits your schedule and your needs.